Terms & Conditions
All payments are handled by either Stripe, Apple pay. VAT is included for orders within European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union. Yips Golf never store or transfer any credit card information. Yips Golf use external payment gateways, Stripe and Apple Pay for e-commerce. Stripe and Apple Pay handle card information and use technology that allow the identification of the cardholder, and both meet the requirements of the PCI DSS and CAS and utilize PCI-secured payments. For further questions about how our partners handle information please contact Stripe, Apple pay or Paypal.
We aim to dispatch your order within 24 business hours of verification, though this may vary depending on the current workload of our warehouse. Postnord/EMS International shipping pledges worldwide delivery within 5-7 business days but it might arrive sooner if you’re in the EU, and a bit later if you’re outside. Holidays and/or other circumstances might interfere and/or delay shipments. In areas where our carriers does not deliver we reserve the right to use another carrier or cancel the order. For questions about shipping, delivery times or transportation, contact us by email and we will respond as quickly as we can: email@example.com. .
If your product is damaged when delivered, you should (without delay and no later than 7 days after delivery) contact us as well as the Delivery Company. You will need to inform us what is damaged and also let us know the case number of the Delivery Company’s claim form. We will naturally send you a new product to replace the damaged one.
LOST IN TRANSIT
After an order has ben transferred over to the carrier, the responsibility for the delivery no longer falls on Yips Golf. In the event of a lost shipment, no actions will be taken until the investigation by the Carrier is concluded. Please note that shipments containing Yips Golf goods are insured and if such a shipment is deemed lost by the Carrier, it will be replaced.
Any product purchased from the online store at www.yipsgolfwear.com can be returned for a full refund or store credit within 30 days of delivery. We offer free and easy returns for all of our customers, domestic and international where the order contains at least one item valued over $40. Please contact Customer Support on firstname.lastname@example.org to schedule the return and receive a prepaid return lable. Expedited shipping charges are non-refundable. For international customers where the order does not contain at least one item valued over $40, the customer is responsible for the return shipping. Once we receive it back and verify it’s unworn, the return will be processed and a full refund will be issued.
Items included as part of a promotion are required to be returned in the event of a return. They are not considered to be a complimentary item.
We collect basic personal information about our customers when an order is placed. This information is securely stored and is necessary to carry out delivery and to contact you as a customer if a problem should arise, or for important news such as new product launches. We will never disclose any such information to third parties.
Cookies are used on yipsgolfwear.com in order to improve your experience on the site.Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party and third-party cookies for the main purposes of web functionality, web statistics and advertising.You can set your browser to notify you when a cookie is to be activated. This enables you to reject any usage of cookies or to tell your browser to delete the cookie at the end of your visit. For further information on what cookies we use, please send us an e-mail on email@example.com.. You have the right to request access to your data and if anything is incorrect you can change or remove it.
Under the Distance Contracts you as a consumer have the right to cancel your purchase without specific reason, within 14 days after you received the goods. You will receive a full refund on the condition that the product is unused and returned in its original packaging.
YIPS GOLF Ltd Reg No: 559069-4252 VAT ID: SE559069-425201